April 26, 2020

UNPACKING YOUR ORDER

  • Place your plants in a cool place or shaded area indoors and away from direct sunlight or wind.
  • Check your plants to determine if they need water. If plants are dry, water them thoroughly, giving them enough so the entire root mass is wet and water is draining out of the pots. Plants dry out quickly in small pots, especially if exposed to heat.
  • Remember a strong healthy root system is the most important part of your plant. It is normal for some leaves to turn yellow and drop or break during shipment. The healthy root system will promote new growth.

Re-potting

You should just give your plant a break and not be the “active” plant parent that you want to
be. Sometimes it best to just let things be. Your plant has been shipped in a completely dark
box, potentially for days, so tread lightly when you receive it.


The substrate we use is Coco Fibre and Perlite with slow fertiliser. It is a complete soilless
potting mix. There is no need to repot for 6 months.


Repotting can be stressful on a plant and risky for rotten roots situation too.

WHAT NOT TO DO WHEN YOUR ORDER ARRIVES

  • Do not fertilize your plant for 2 to 3 weeks after receiving it. The plant may be in shock after its journey and growth slowed. Added fertilizer could potentially damage.
  • Do not use veggie mixes for your indoor plants. The mix is too rich for house plants that will burn the root system potentially.
  • Do not plant your new plant in a container without a drain hole. The excess water is a good way for rot to take over.

Reach out if you have questions

Feel free to reach out if you have any questions or concerns via email, Facebook, and Instagram. And don’t forget, we are here to help you be a successful plant parent!

Urban Roots

w: www.urbanroots.co.nz 

e: sales@urbanroots.co.nz

@urbanrootsnz  

@urbanrootsnz